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Retail Technology Services
Innovative Retail solutions, endless possibilities
We go that extra mile to not only ensure that our customer ‘ s business goals and objectives are met - but that they exceed all expectations!
We go that extra mile to not only ensure that our customer ‘ s business goals and objectives are met - but that they exceed all expectations!
Leverage data-driven insights, real-time tracking, and automated replenishment to optimize stock levels, reduce markdowns, and boost sales.
Our expert team ensures smooth ChainDrive deployment through a three-step approach—planning, implementation, and execution—integrating all retail functions for operational excellence.
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ChainDrive offers an all-in-one retail platform that enhances POS, inventory, and CRM management, ensuring smooth and efficient operations.
Our Client Care Specialists offer personalized service, proactive training, and continuous system enhancements to ensure long-term success for retail, e-tail, and wholesale businesses.
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At Multidev Technologies, we simplify retail technology adoption. From project inception to full implementation, we support you every step of the way.
We try to learn as much as we can about your business, clients, practices, organizational culture. This allows us to understand your business model, challenges and aspirations.
Before trying to answer your needs answers, we do our best to listen and empathize with your human resources and people.
Yes, we Care about our retail community from coast-to-coast in good times or bad times like during this unprecedented pandemic period. We are professionals but we are also very human in our interactions with our clients, partners and collaborators.
We still like to talk to our customers. While electronic communication and smart devices are the new normal, we haven’t forgotten how it feels to have someone pick-up the phone on the first ring.
Keep it simple and user-friendly. Every interaction with our clients is meant to be productive and instructive both ways.
Being responsive and proactively. Responding to phone calls, service claims and emails as soon as possible is part of our family-business attitude both inside and outside the organization. No matter who you’re working with, someone will look after your needs and do his/her best to help you solve your problems.
Be on the same wave link with our customers. The longer we do business the merrier. We want to foster win-win relationships by building stronger ties and communications.
Deliver more and go above and beyond. While this might sound obvious, it’s not. Aim to deliver a work product that is as close to perfect as possible. And, always follow through on promises. Go a step further by trying to anticipate your client’s needs and provide useful resources to help them succeed.
Measure success and align metrics with clients. We measure success by a customer score card. Just like any key performance indicators, great customer services matters.
We treat every business customer like a VIP Customer no matter how many chain stores, outlets or franchises are using our software technologies.
We provide superior Professional Services to ensure a seamless transition to our retail management software solutions.
We provide exceptional Client Care & Support, ensuring that we are always there to provide assistance when required.
Although ChainDrive offers an all encompassing integrated ERP suite for retail, we understand that “one size does not fit all”.
