Professional Services

Chaindrive Professional retail Services

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Professional Services

Our Professional retail Services team is comprised of retail industry experts dedicated to the successful implementation of ChainDrive, our powerful integrated retail management service.

The retail industry is undergoing tremendous changes. Increasing ecommerce penetration and the continued strengthening of retail behemoths like Amazon, embedding IoT, AI, Busines Automation standards, Big Data in the Decision-Making Processes, the proliferation of brand direct-to-consumer strategies and disruptive business models, changing consumer behaviours and rapidly evolving technologies, are triggering landslide transformations.

Best Professional Retail Services by Chaindrive ERP & POS team

Achieving top- and bottom-line growth is a challenge for pre-native brands and brick and mortar businesses. Today, retailers need more than ever to implement pre-emptive measures to anticipate the next wave of bumper to bumper innovations and paradigm shifts. Multidev Retail Management Centre and in-house advisers are eager to listen to your immediate needs or future projects. Our team of seasoned experts have seen it all when it comes to retail software customization, ERP implementation, end-to-end solutions for entire line of products, services be it at the front office, the back office, online or at the customer level. Many leading Wholesalers, Chain Store Operators, Retailers have partnered with us to help them custom-design retail information solutions and smart dashboards to answer and meet the most challenging environments on-time, on-budget and on-target.

Whether you need the attention of an entire project team or occasional assistance from a ChainDrive business analyst, our client-centered method ensures that the professional service we deliver addresses your business requirements and exceeds your expectations for quality.

ChainDrive’s Implementation Methodology is a three phase disciplined approach which:

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Emphasizes structure and quality through best practices and proven frameworks.
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Focuses on properly defining scope to ensure a successful implementation;
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Aims to minimize risk while maximizing project predictability and repeatability;
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Promotes communication with the client using consistent project management processes.

Our three step approach consists of;

Planning
(Kick-off, Scope & Validate)

Our team works with you to scope your business processes and needs and develop a detailed project plan that includes project goals, key milestones and deliverables. By fostering clear communication and aligning expectations from the start, we ensure a smooth and successful implementation.

Implementation
(Execute, Test & Train)

We ensure that ChainDrive is implemented into your business with minimal disruption to your daily operations. Our team configures the system migrate data, and conduct rigorous testing. Comprehensive staff training and change management support ensure smooth adoption and efficiency.

Deployment
(Go-Live, Post Go-Live & Client Care)

Once the implementation is complete, our Professional Services team facilitates a smooth and seamless transition to ChainDrive Client Care, who will provide continued guidance as you discover the multitude of ways ChainDrive can benefit your business.

How Our ChainDrive Retail Consultants Can Transform Your Business

Our ChainDrive retail consultants are dedicated to optimizing your retail operations with tailored solutions that drive efficiency, enhance customer experiences, and boost profitability. By understanding your unique business needs and goals, we customize ChainDrive to align with your specific requirements, empowering your business to run smoothly, grow sustainably, and stay competitive in the ever-evolving retail landscape.

Tailored Solutions for Operational Efficiency

Our consultants focus on enhancing every aspect of your retail operations, from inventory management to sales processes. By implementing ChainDrive’s robust features, we help streamline workflows, reduce operational costs, and optimize resource allocation. This leads to improved efficiency, allowing you to focus on delivering exceptional customer experiences and maximizing your bottom line.

Continuous Support for Long-Term Growth

The transformation doesn’t stop with implementation. We provide ongoing support and training, ensuring your team fully understands and utilizes ChainDrive’s capabilities. Our team continue to offer valuable insights, troubleshooting, and optimization, helping your business stay ahead of the curve while unlocking new growth opportunities and ensuring long-term success.

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Strategy & planning
Our team works closely with you to develop a tailored strategy, ensuring your business goals align with ChainDrive’s capabilities for long-term success.
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Latest innovations
We stay ahead of industry trends and integrate the latest innovations into your retail operations, ensuring you stay competitive with cutting-edge technology.
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Professional Support
Our expert consultants provide ongoing professional support, offering guidance, training, and troubleshooting to ensure your business thrives with ChainDrive.
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